“I had never heard of Windows 10,” Goldstein told the Times. “Nobody ever asked me if I wanted to update.”Goldstein turned to Microsoft customer service to resolve her issues, but Microsoft customer service proved unable to help her. So she filed suit against the company, asking for $10,000 (€9,030) in estimated lost compensation, as well as the cost of a new system — a reasonable request.Goldstein won, and Microsoft appealed. But last month, Microsoft dropped the appeal and Goldstein collected the judgment from the company.
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